EPISODES
Practical strategies for modern retail auto dealers
Ted Lam: It's Non-Prime Time!
Ted Lam is the Founder and CEO of AITHR Automotive Intelligence. Ted has a wealth of experience in the industry, including a background in the non-prime market and a fascinating story about why he decided to build a software for dealers.
Elise Kephart: Is A.I. Going To Take Over Car Sales Jobs?
In today’s episode we discuss the buzz around artificial intelligence and its potential impact on the job market. Elise believes that AI should be seen as an enhancement rather than a replacement for human labor.
Emer Sanabria: Leadership Lessons From A 20-Year Marine
Emer Sanabria is an accomplished Marine Corps veteran and a highly-successful business leader. In this episode, we discuss how to make wise decisions under pressure. Emer shares his thoughts on how business leaders should focus on the excitement of setting smart, sustainable, measurable, achievable, relevant, and time-sensitive goals with their organizations.
Michael Cirillo: Will 2023 Make Or Break The Car Industry?
As we approach the end of 2022, it's important to reflect on the events of the past year and look toward the future. This year has certainly been a rollercoaster, with the ongoing pandemic, economic challenges, and various other obstacles. However, it's also been a year of resilience, innovation, and adaptability for many in the retail automotive industry.
Michael Svoboda: How To Sell 30 Cars Daily
Mike Svoboda is the GM of Buchanan Automotive and Buchanan Auto Park in Waynesboro, PA. In a town of just over 10,000 people, Mike has taken his dealerships from being average to being the best in their area and region in sales.
Carol Marshall: Why The Human Touch Is Still Vital To Dealership Success
Great discussions are memorable. You recall them fondly, and they frequently inspire future talks. They become part of our most treasured memories. Consumers are more demanding and have more options today, and dealerships must step up and cater to their customers and prospects with exceptional customer experiences. In this episode, Carol Marshall dives deep into the question of whether car shoppers want to even talk to car dealerships anymore.
Colby Joyner: Are Your Dealership Processes Doomed?
Colby Joyner is Vice President of Sales at Konect.ai, a lead management system that is primarily housed and geared around artificial intelligence (AI) and a leader in automotive artificial intelligence.
Glenn Pasch: Should Car Dealers Cut Or Reallocate Marketing Budgets?
Glenn Pasch is CEO of PCG Digital, an Inc 5000 agency that specializes in helping dealerships and businesses generate qualified shoppers.In this Episode Glenn answers the question to if “dealers should really consider cutting their marketing budget?”
Nathan Hays: Is Selling Cars Still Worth It In 2023?
Nathan Hays is a car sales professional who has risen to the game's highest level by building local community relationships. His popular hashtag, #AskForNate has become a staple among his clients and has helped generate new car sales opportunities through repeat and referrals.
Ilana Shabtay: Get More Customers To Buy Your Vehicles
Ben is the CEO and founder of Autogenous, a community of high-growth dealership marketing specialists that identifies challenges and creates innovative technologies to solve them. He is also an expert at making connections that others miss - what a skill!
Ben Hadley: Can Digital And Physical Meet At The Dealership? (Copy)
Ilana Shabtay is an expert in digital marketing, AI, and the automotive industry; she is also an inventor and growth hacker. Skilled in Public Speaking, Customer Relationship Management, Social Media, and Search Engine Optimization (SEO). She is an excellent community and social services professional with a Barnard College BA in Psychology and Neuroscience.
Shaka Dyson: Effort Vs. Time And Making The Most Of Both
Shaka Dyson is the Founder and CEO of Dealer F&I University, He was also a teenage father, a high school dropout, and somebody abandoned by his mom at two years old. Today's guest truly knows how hard life can be. Today, as an entrepreneur, a business expert, and a powerful speaker, he's managed to turn that pain into purpose and grow his business to massive levels!
Big Takeaways From The 800% Auto Club Retreat
This episode of The Dealer Playbook Podcast is unique as Michael Cirillo is on location with Glenn Lundy and dozens of automotive industry professionals at the 800% Elite Automotive Club retreat in Atlanta. With loads of fascinating conversations happening surrounding technology, culture, sales, and so much more, Michael was there to capture the action and bring it to DPB listeners.
Michael Cirillo: How Sales Pros Can Thrive In A Slow Economy
In this episode of The Dealer Playbook Podcast, Michael shares his thoughts and ideas on how sales pros can not only survive, but thrive in a slow economy. The world hasn't exactly stopped before; there may have been a few pauses along the way, but they only lasted as long as it took for someone to think outside the box and find a solution—to go on by taking the next logical steps forward.
Shari Levitin: The Power Of Leveraging Video In Your Sales Process
Shari Levitin is one of the top Keynote Speakers in #Sales and the best-selling author of Heart and Sell: 10 Universal Truths Every Salesperson Needs to Know. As the creator of the Shari Levitin Group, she has assisted businesses in more than 40 countries in generating an extra $1 billion in income. In this episode, Shari shares insights on how to use video to increase sales and exceed quotas.
RC Hazzard: Can Car Dealers Create Their Own Warranty Company?
RC Hazzard, Servant Leader, Army Veteran, and Country Singer, is now among the top car dealers in the auto industry. Working with Protective as the Regional Sales Director, RC shares his background story of how he came about joining the auto industry after serving in the army for six good years while singing country music, his evolution, what changed, and how he found himself in the auto industry.
Glenn Lundy: Save Your Dealership
Glenn grew a small dealership in a 9,600-person town by 800% in just 5 years, making it the second-largest used vehicle franchise dealership in the nation. Additionally, he has worked with hundreds of dealerships around the country, is a renowned author, a keynote speaker, and a two-time winner of the Chevy Dealer of the Year Award. He has also been featured in well-known automotive journals and prominent television outlets.
Dan Collingridge: Inventory Is The Nucleus
Dan Collingridge is the chief technology officer at flexdealer.com. Dan Collingridge has always been focused on technology from day one. But he had no clue that that passion would lead him into a career in the auto industry. In this episode, Dan talks about how he met Michael again later in life and the common goal that made them team up to work together after years of their childhood friendship taking different paths.
Fanie Scholtz & Peter Viljoen : Do Dealers Love The Agency Model?
In this week's episode, we're joined by two talented leaders in the automotive industry - Fanie Scholtz, a Managing Director at FS Media, and Peter Viljoen, Managing Director at SydSen Uthintane (PTY) LTD. They share how they paired to work on a big project popularly known as Let's talk Automotive, a weekly automotive talk show, as we also discuss the big question as to if Dealers Love The Agency Model.
Scott Simons: Creating A Dealership Growth Environment
In this week's episode of the Dealer Playbook, Scott Simons goes into great detail about Creating A Dealership Growth Environment. As a true leader and an excellent communicator, he ensures that each member of his team understands their role and works together to further the company's growth.