How To Speed Up The Delivery w/ Tony Whatley

By February 17, 2021 March 9th, 2021 No Comments

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What would happen if you had to pay your customer $100 every 10 minutes you go over a 45-minute vehicle delivery?

In this minisode featuring Tony Whatley, we explore the idea of incentivizing customers as an accountability mechanism within the store.

“I’d only shop at dealerships who did that!”

What’s the point? It’s not DPB vs. Dealer – it’s to help shift the thought process around how we can create better customer experiences. It’s about exploring what it takes to create an experience that brings people closer, rather than farther away. It’s about taking these ideas and exploring them through the context of your circumstances.


Support the show by checking out our sponsor over at www.purecars.com

They provide powerful resources that are helping dealers supercharge their sales volume. Whether you’re looking to increase market share vs. your competitors, turn inventory faster, increase ROs or expand reach.

PureCars is offering DPB listeners a free digital strategy analysis so that you can unlock your dealership’s true profitability potential.

Access the full show notes, timestamps, resources and more at http://www.thedealerplaybook.com/Tony-Whatley

Have questions, comments, or feedback? Drop us a line at michael@thedealerplaybook.com!

Connect with Michael Cirillo on LinkedIn: https://www.linkedin.com/in/michaelcirillo

Apply to the exclusive DPB PRO Facebook group where you’ll get access to live mastermind calls, training, collaboration, and accountability that will take your career to the next level: https://www.facebook.com/groups/dpbpro

Sick of not know whether your marketing strategy is working or not? Learn more about Michael’s creative dealership marketing company: https://www.flexdealer.com/