Ok, so what's the deal with emotional intelligence? Why do business leaders like Gary Vaynerchuk talk so much about it? Alex Swire-Clark, host of the rapport advantage podcast and CEO…
MichaelSeptember 12, 2019
There is much more to language than the words we speak, or the way we move our body - and that's where John Klymshyn comes in. Author of 11 books…
MichaelAugust 22, 2019
Dealerships with full-service departments have a unique opportunity to maximize customer retention, loyalty, and sales with a few tweaks to their process. In episode 180, Owen Moon, Founder of Fixed-Ops…
MichaelAugust 16, 2019
Howard Berg is the fastest reader in the world and joins Michael for the most hands-on learning experience ever produced in The Dealer Playbook history. For Howard, it's not just…
MichaelAugust 9, 2019
As one of the UK's most trusted social media advisors, Mark Shaw developed a name for himself by being a regular on the BBC and Skynews. In episode 178, Mark…
MichaelAugust 5, 2019
Lindsey BOOM Shaker, a digital marketer for Shaker Auto Group in New England knows a thing or two about creating content that generates new, repeat, and referral business. Shaker Auto…
MichaelJuly 26, 2019
Remember those Columbia-House mailers that you used to get as a kid? Ryan Cote is a VP of the company that was responsible for those! As a third-generation family business,…
MichaelJuly 19, 2019
Chris Voss is the bestselling author of "Never Split The Difference: Negotiating As If Your Life Depended On It." As a former International FBI Hostage Negotiator, Chris shares proven negotiation…
MichaelJuly 15, 2019
Claude Silver is the Chief Heart Officer of VaynerMedia, one of Gary Vaynerchuk's portfolio companies with over 750 employees. In this episode, Claude shares her unique perspective as the one…
MichaelJuly 8, 2019