Car sales professionals are missing out on deals because of poor follow up. That’s the mission Marc Lavoie, founder of the Autobahn Academy, is on.

Mastering the follow-up process takes commitment and practice. Marc shares his best advice about what dealers can do today to improve their follow-up skills and win more residual business opportunities.

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Noteworthy Topics from this Episode:

2:05 – What is the biggest challenge we are facing when it comes to communication and follow up?
4:13 – Do you think it is as easy as having a script to improve things?
8:41 – What really is an event-based follow-up?
11:55 – What are some other events we can use to create event-based follow-up?
19:12 – Have you found particular word tracks that increase your response rate?
23:51 – It is not about one technique over another.

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