Coach Jamy Bechler shares his best advice about how to maximize success in your role at the dealership and in your daily life. As an executive coach for NBA teams and some of the Top Ten companies on planet earth, you don’t want to miss this conversation with Coach Bechler.
Noteworthy Topics from this Episode:
04:50 – We live in a society where we constantly compare ourselves to others. A comparison is the thief of joy.
05:38 – We try to put labels on everything and try to pump yourselves up and try to show that your accomplishments are worthy.
06:36 – We somehow think that position or title or authority gives us greater influence.
07:50 – You want people to follow you because they WANT to. Because you can do something in their lives or add value to them and help them live a life of significance.
10:27 – We judge whether the person is worth talking to just by their title. We need to understand that everyone is important. We can learn something from everybody and we could add something to everybody’s life.
13:27 – Why do you want to be an influential person to begin with?
13:34 – One, you want to be an influencer because you are selfish and two, you want to be an influencer because you are unselfish. And results from both can be positive.
14:13 – Learn what makes people tick, what inspires people, what motivates people, and how you can influence people.
14:26 – We want to live lives of significance. And that’s helping people become successful. It’s helping people get what they want, whether or not you get what you want.
15:03 – You can influence people no matter what your role is, just by the way you live.
15:57 – Be the change you want to see in this world.
16:28 – Influence – it’s changing people, changing the situation, one situation, and one person at a time.
16:55 – How to make a connection with the individual, build a relationship of trust and, and then expose yourself to the positive ripple effect that will come afterward.
18:50 – How we can build better connections with people so they can like and trust us?
20:15 – Understand someone else’s perspective first so you can have a common ground with them. Your way of looking at something might not be always right or best.
24:38 – If you’re focused on a good customer experience, you’re going to find more customers, which equals more money.
26:28 – Have happy employees and you’re going to have happy, satisfied customers. How can you find ways to make your team members happier?
29:12 – People will not work harder or be more satisfied if you pay them more.
33:07 – Listen to your employees. Listen to what they’re truly asking when they say something.
34:10 – Pay attention and listen to your team members because that’s going to tell you what’s really important in their lives and that doesn’t mean that your money’s not important. What would make this employee more satisfied or happier?
37:29 – Pay attention to what your employees are telling you either verbally and with body language. Find out what is important for them.
37:54 – You should be welcoming of the feedback from your employees to really improve your organization.
38:10 – Leadership is not about titles, position, flow charts or authority. It’s about one life influencing another.
40:27 – The legacy that we live isn’t just when we’re putting a coffin and buried under the ground, it’s every time we leave a room, every time we interact with people.
Jamy adds that your legacy is not only about what will you leave behind yourself. You leave a trace of your legacy everytime you come into contact with another person, do something or influence someone. It is about living a life of significance. And that’s helping people become successful. It’s helping people get what they want, whether or not you get what you want. You can influence people no matter what your role is, just by the way you live.
Happy Employees – Happy Customers – More Revenue
Jamy says that one of the core pillars of success in any organization is the satisfaction of employees. A great leader is the one that listens to their employee’s feedback, understand’s employees needs and makes employees feel that they are appreciated and valued. And happy employees create happy customers and, in turn, increase revenue.