Fellow Canadian, Duane Marino from Duane EN Marino Automotive Solutions joins me today to share the most practical way to decrease transaction times for retail automotive dealers.
It’s no secret that car shoppers dread the car buying process. From sitting in the dealership for several hours to hunkering down on the other side of the desk from the business manager – dealers wonder what they can do to improve the overall experience.
In episode 121, Duane reveals 15 tips that will help you reduce your overall transaction time. Doing so will create a much stronger customer experience, which will lead to more sales. Afterall, if you can decrease transaction time, you increase the number of vehicles you can sell in that same period of time.
Season 8 Sponsor
Kelley Blue Book
Instant Cash Offer helps you attract customers who are motivated to trade in or sell their vehicles? Plus, it helps you to say “yes” to more customers without taking on cars you can’t move. Visit b2b.kbb.com/gettoyes to learn more.
Thanks for Listening!
Thank you so much for joining me again this week. Have some feedback? I’d love to hear it in the comments section below.
If you enjoyed this episode, please share it using the social media links provided.
Also, I would be deeply honored if you would leave an honest review of The Dealer Playbook Podcast on iTunes. Ratings and reviews are super valuable and greatly appreciated. They matter in the ranking of the show, and I read each and every one of them.
I’m on a mission to enrich and empower automotive professionals all over the world. Don’t forget to subscribe on iTunes or Stitcher Radio or you can visit the DPB channel on YouTube to watch the full video of this interview!
Finally, special thanks to Duane Marino for joining me this week. Until next time, keep the Playbook open and DOMINATE!